Changes and cancellations

Learn how to handle changes and cancellations with Duffel

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12 articles in this collection
Written by Tim Rogers and Pete Loram

Aegean Airlines Schedule Changes Flowcharts

Below is an easy to read flowchart how to handle schedule changes from Aegean Airlines, this is specific for BYO content users.
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Written by Pete Loram
Updated over a week ago

Vueling Airlines Schedule Changes Flowcharts

Below is a easy to read flowchart how to handle schedule changes from Vueling Airlines
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Written by Pete Loram
Updated over a week ago

Transavia Schedule Changes Flowcharts

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Written by Pete Loram
Updated over a week ago

United Airlines Schedule Changes Flowcharts

Below is an easy to read flowchart how to handle schedule changes from United Airlines, this is specific for BYO content users.
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Written by Pete Loram
Updated over a week ago

Iberia Schedule Changes Flowcharts

Below is a easy to read flowchart how to handle schedule changes from Iberia
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Written by Pete Loram
Updated over a week ago

British Airways Schedule Change Flowcharts

Below is a easy to read flowchart how to handle schedule changes from British Airways
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Written by Pete Loram
Updated over a week ago

What happens if there is a schedule change affecting my customer's flights?

After you've created an order, airlines can make changes to the flights. We'll let you know about changes, and will tell you the next steps.
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Written by Tim Rogers
Updated over a week ago

How do I find out if a flight can be changed or cancelled?

When you book, the "fare conditions" determine whether and how you can make changes. We don't expose these in our API at the moment.
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Written by Tim Rogers
Updated over a week ago

American Airlines Schedule Change Flowchart

Below is an easy to read flowchart how to handle schedule changes from American Airlines, this is specific for BYO content users.
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Written by Pete Loram
Updated over a week ago

Lufthansa Group Schedule Changes Flowchart

Below is an easy to read flowchart how to handle schedule changes from Lufthansa Group, this is specific for BYO content users.
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Written by Pete Loram
Updated over a week ago

How do I cancel a customer's flight?

For most of our partner airlines, you can cancel through our API or dashboard. Before you cancel, we'll tell you how much you'll get back.
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Written by Tim Rogers
Updated over a week ago

How do I change a customer's flight?

The process for changing a customer's flights depends on whether you're an IATA travel agent. Either way, it's a quick and easy process.
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Written by Tim Rogers
Updated over a week ago