Wallet

Discover our simple prepaid account which allows you to pay airlines quickly and seamlessly

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7 articles in this collection
Written by Tim Rogers

What is the Duffel Wallet?

The Duffel Wallet is a simple prepaid account which you'll use to pay airlines for flights and paid extras, if you're not an IATA agent
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Written by Tim Rogers
Updated over a week ago

How do I top up my Duffel Wallet?

You can make your initial wallet top-up using a credit/debit card, and subsequent top-ups by bank transfer.
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Written by Tim Rogers
Updated over a week ago

What happens if I don't have enough money in my Duffel Wallet to book?

When paying with your Duffel Wallet, you'll need to have enough money to cover the cost of the booking. If you don't, you'll have to top up.
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Written by Tim Rogers
Updated over a week ago

How do I keep track of my Duffel Wallet balance and transactions?

You can keep track of your Duffel Wallet balance and your past transactions by clicking the "Wallet" link from your dashboard.
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Written by Tim Rogers
Updated over a week ago

Can I withdraw money from my Duffel Wallet?

You can withdraw the money you've added to your Duffel Wallet at any time. Just drop us an email and we'll take you through the process.
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Written by Tim Rogers
Updated over a week ago

How long will it take for a top-up to land in my account?

When you top up your Duffel Wallet by bank transfer, you will have to wait several working days for your balance to be updated.
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Written by Tim Rogers
Updated over a week ago

How do I change my currency?

When you sign up for Duffel, you'll pick a currency. We'll use it for almost everything. If you've not topped up yet, email us to change it.
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Written by Tim Rogers
Updated over a week ago