Pay as you go flat rate
We provide a simple flat rate per successful card transaction.
Depending on where your business is located, this would be:
UK rate: 1.4% for European cards, 2.9% for non-European cards
European rate: 1.4% for European cards, 2.9% for non-European cards
Australia rate: 1.75% for Domestic cards, 2.9% for International cards
US & Rest of world rate: 2.9% for Domestic and 3.9% for international
Duffel Payments pricing country eligibility:
UK: United Kingdom
Europe:
Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain, United Kingdom
Australia: Australia
US & Rest of World: United States
Foreign exchange fee
If you wish to charge your customer in a foreign currency we also charge a 2% fee on the exchange rate to cover our costs.
Dispute fee
We charge £15 for disputed charges (also known as chargebacks). This fee will be refunded if the customer dispute is rejected.
Refunds
There are no additional fees for payouts or processing refunds.
Duffel Payment fees are not refundable in the event of a refund.