Duffel Payments
Find out about how the Duffel Payments product works and how you can use it to charge your customers directly for their flights
- What is Duffel Payments?
- How do I get access to Duffel Payments?
- In which countries is Duffel Payments available?
- In what currencies can I charge my customer?
- What payment methods are supported?
- Can I charge my customers a markup?
- What does my customer see on their credit/debit card statements?
- Can I charge a customer for items other than a flight?
- Which airlines can I take payments for using Duffel Payments?
- What other ways can I pay for flights other than a customer card with Duffel Payments?
- Can I charge my customer partially via card and partially via another payment method?
- What is a Merchant of Record (MoR) and who is it?
- What is PCI compliance and will it affect me?
- Are the card details of my customers safe?
- How do I calculate the amount to charge my customer to account for Duffel Payment fees and currency conversion?
- I've charged my customer but the flight was not successfully booked, what should I do?
- What is the Duffel Payments CardPayment component?
- What languages does the CardPayment component support?
- How do I request a payout?
- How long will it take to receive a payout?
- Who is responsible for issuing a refund?
- How do I issue a refund?
- How does currency exchange affect refunds?
- Are there any fees associated with processing refunds?
- What to do if your business receives a dispute (also known as a chargeback)?