After you've created an order, airlines can make changes to the flights. We'll let you know about changes, and will tell you the next steps.
After you've created an order for one of your customers, airlines can sometimes make changes to their flights.
These changes can be minor (for example departing 15 minutes earlier) or major (for example a flight being completely cancelled and replaced with a different flight).
If there's a change to one of your orders from the airline's side, we'll let you know. We'll guide you through the options for the passenger(s), and the next steps.
If you're an IATA agent, you'll need to action changes in the airline's agency tool. If you're not, then we can take care of everything for you.