For most of our partner airlines, you can cancel through our API or dashboard. Before you cancel, we'll tell you how much you'll get back.
For most of our partner airlines, you can cancel through our API or in your dashboard.
Before you go ahead and cancel, we'll tell you how much money you'll get back.
Whether you can get a refund, and how much you can get, depends on the conditions of the fare you originally purchased.
Usually, a full refund is available until the end of the day when you made your booking, even for the most restrictive fares.
For some airlines, you won't be able to cancel automatically. If you're an IATA travel agent, you'll need to process the cancellation through the airline's agency tool. If you're not an IATA agent, then drop us an email at help@duffel.com and we'll be happy to help.