Getting Started
- Who can use Duffel?
- Which airlines can I book with?
- How fast is your flight search?
- Do I need to be an ARC/IATA travel agent?
- Is there any limit to how many searches I can make?
- How do flight prices on Duffel compare to elsewhere?
Pricing
API
- Can I use the Duffel API directly from my frontend application or mobile app?
- Are the flight prices in test mode (sandbox) real?
- How do I deal with the high number of offers returned by the API?
- Are there any legal notices that I need to show to my customers when using Duffel?
- Can I mix and match flights from different airlines in one order?
- Do I need to send my customers a booking confirmation after they've booked?
Balance
- What is the Duffel Balance?
- How do I top up my Duffel Balance?
- What happens if I don't have enough money in my Duffel Balance to book?
- How do I keep track of my Duffel Balance balance and transactions?
- Can I withdraw money from my Duffel Balance?
- How long will it take for a top-up to land in my account?
Duffel Payments
- What is Duffel Payments?
- How do I get access to Duffel Payments?
- In which countries is Duffel Payments available?
- In what currencies can I charge my customer?
- What payment methods are supported?
- Can I charge my customers a markup?
Self-Managed Content
COVID-19
See all 11 articlesSources
- Requesting access to new airlines
- Aegean Airlines & Olympic Air
- British Airways
- Cathay Pacific
- Iberia
- Qantas
Changes and Cancellations
- Managing Airline-Initiated Changes (AIC)
- How do I change a customer's flight?
- How do I cancel a customer's flight?
- How do I find out if a flight can be changed or cancelled?
- What happens if there is a schedule change affecting my customer's flights?
- Lufthansa Group Schedule Changes Flowchart